You carefully arrange your workstation. Everything must be in the right place and woe betide anyone who touches it!
You prepare the basis for the main pre-batched cocktails. In this way you will be able to optimize the times during your shift.
You review the list of cocktails and think about the variations to be proposed throughout the evening.
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You are very busy at work
Each cocktail deserves my full attention and preparation can take up to 5 minutes. But the result will be worth the wait!
From 30 to 60 seconds for a "simple" cocktail. 1 minute and a half for the more elaborate ones. After all, nobody likes to wait!
In theory, 1 minute and a half for a "simple" cocktail and 3 minutes for more elaborate ones. Basically, I know the needs of each client and act accordingly.
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On your daily work activity
…extremely important. Every drink must be served in the proper glass to enhance the drinking experience.
…overestimated! I usually prefer to use a similar glass for all drinks. In this way, I save time and can give more attention to the liquid than to the glass.
…quite an issue. I use special glasses only when I want to “impress” a very demanding customer. Usually, I use traditional cocktail glasses.
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A customer orders a cocktail
It is essential to fill the glass with ice to prevent it from melting too quickly, which would spoil the taste of the drink. This is not up for discussion.
You immediately agree to his request. You cannot interrupt your service just to discuss customers’ requests.
You explain why it is so important to fill the glass with ice. You know what he expects: a perfect cocktail.